Get in touch with our team to learn how XIFY can streamline your appointment booking process. We're here to help businesses across the UK, US, and Canada succeed.
Choose the contact method that works best for you. Our team is ready to help with any questions.
Get help with technical issues, billing questions, or general inquiries.
Instant support during business hours for quick questions and assistance.
Direct phone support for Business plan customers and urgent issues.
Fill out the form below and we'll get back to you within 24 hours.
Supporting businesses across multiple countries and time zones.
London
Virtual Office, London, UK
GMT
New York
Virtual Office, New York, NY
EST
Toronto
Virtual Office, Toronto, ON
EST
Quick answers to common questions about getting help.
You can sign up and start using XIFY immediately. Setup takes less than 5 minutes, and our onboarding guide will help you configure everything for your business.
Yes, Business plan customers get 24/7 phone support. Professional plan customers have priority email support, and Starter plan customers have standard email support.
Absolutely! Our team can help you migrate your existing appointments, clients, and services from most popular booking systems. Contact us for a migration consultation.
We offer custom development for enterprise customers. Contact our sales team to discuss your specific requirements and get a custom quote.
Yes, we use bank-level encryption and follow strict security protocols. Your data is encrypted in transit and at rest, and we're fully GDPR compliant.
Yes, we provide free onboarding training for all customers. Business plan customers get additional advanced training sessions and dedicated account management.
Email support is available 24/7 with responses within 2 hours during business hours. Phone support for Business plans is available Mon-Fri 9 AM - 6 PM GMT.
You can reset your password by clicking 'Forgot Password' on the login page, or contact support if you need additional help accessing your account.
Yes, you can export all your data including appointments, clients, and reports at any time. Data exports are available in CSV and PDF formats.
We integrate with Google Calendar, Outlook, Stripe for payments, Mailchimp, and many other tools. We also offer API access for custom integrations.
You can update your billing information in your account settings under 'Billing & Subscription'. Changes take effect immediately for future payments.
Yes! We offer free demo sessions to show you how XIFY works for your specific business type. Business plan customers also get dedicated consultation sessions.
Can't find what you're looking for? Get in touch with our support team.
For critical business-affecting issues outside business hours, Business plan customers can access emergency support.